FAQs
Got a question for us? Here are some of the most frequently asked ones we have already answered.
You ask, We answer!
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"So what is skin?"
Skins are a thin pre-cut wrap that let you cover and personalize your controller or other devices. Sometimes they get called stickers or decals too, however unlike average cheap paper stickers GhosltyGuard skins are made from high quality wrap film, the same stuff used to wrap exotic cars. This means the wrap film is flexible, can be warmed up to conform and also features micro channels on the sticky side so no air bubbles can get trapped. This is great for controllers and other electronic devices as it means it's a simple way personalize them.
"I'm not great at crafty things will it be hard to fit the skin?"
Difficulty depends on the devices, things like phones, iPads, laptops are quite easy as it's flat. Curved devices like controllers or handheld gaming systems that cover a lot and have a ridiculous amount of vents can be more difficult. Being high quality wrap material it does make it easier and even if you mess it up there are ways to fix and smooth wrinkles out of the skins. We advise you have a look at the install tips before getting to excited and diving straight in.
"Why do the colors looks a little different from the images on the website?"
We do our best to make sure the product images on the GhostlyGuard website are an accurate representation, however remember the viral black & blue dress or was it white and gold? this is why. With all the varying devices users view the product images on with some being vivid and super bright this can over saturate colors. However with that being said we think we have done a good job using the best images to show off the skins & other products. Some of the images probably don't even do it justice and when you get your hands on them you will think it looks even better in person.
"Will my package get a tracking number?"
Most orders once shipped out after being processed will receive a tracking number. For international customers once your order reaches the destination country more detailed tracking info can be found on your local posts website ie: USPS, Canada Post, Royal Mail etc.
"I placed an order this weekend why has it not shipped yet?"
Please take into account some items being made to order do have a processing time of at least 2-5 business days, specific processing time is on the product page. The post do not collect any packages on the weekends, but do not worry as soon as it has been processed it will be packed, collected and on it's way to you.
Got a question for us?
If you've got another question for us or just want to ask or get clarity on something feel free to reach out, were not that scary 👻. You can ask us via the contact us section.